Privacy Policy

Effective Date: October 20, 2025

Welcome to NumberPlug (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

a. Information You Provide

  • Account Information: When you create an account, we may collect your email address, username, and password.
  • Payment Information: If you make a purchase, payment details such as wallet transactions or third‑party payment confirmations may be collected through our secure payment processors (we do not store card or banking details).
  • Support Communication: Any messages, inquiries, or requests you send to our support channels (e.g., Telegram, email) may be recorded to assist you.

b. Automatically Collected Information

  • Usage Data: We may collect data about how you use our website, including IP address, browser type, device information, and access times.
  • Cookies: We use cookies to improve user experience, remember preferences, and analyze website performance.

2. How We Use Your Information

  • To provide, maintain, and improve our services.
  • To process transactions and manage your wallet balance.
  • To communicate with you, including responding to support requests.
  • To prevent fraud, abuse, or unauthorized access to our services.
  • To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information in the following cases:

  • Service Providers: Trusted partners that help us operate our platform (e.g., payment processors, hosting providers).
  • Legal Requirements: If required by law or government authorities to comply with investigations or court orders.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Data Security

We use reasonable security measures to protect your personal data against unauthorized access, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal data.
  • Withdraw consent to data processing.
  • Request a copy of your information.

To exercise these rights, please contact us via our support channel.

7. Third‑Party Services

Our website or services may contain links to third‑party platforms (e.g., Telegram, payment gateways). We are not responsible for their privacy practices, so please review their policies before interacting with them.

8. Children’s Privacy

Our services are not directed toward individuals under 18 years old. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services means you accept the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: